Flooding
Who to contact for help
If there is a risk to life
Call 999 immediately.
Only the fire and rescue service may be able to provide overpumping or rescue from flood water depending on resource availability and risk level.
You are expected to obtain your own household protective measures and/or sandbags (or equivalent) in advance of a flood event.
A reservoir
- Contact the Environment Agency (EA):
- EA incident hotline: 0800 80 70 60 (24 hours)
- Floodline: 0345 988 1188 (Flood warning information)
- Check for flood warnings (GOV.UK)
Railway
- Contact Network Rail: 03457 11 41 41 (24 hours)
Main rivers
- Contact the Environment Agency (EA):
- EA incident hotline: 0800 80 70 60 (24 hours)
- Floodline: 0345 988 1188 (Flood warning information)
- Check for flood warnings (GOV.UK)
Public highway/drain on a public highway
Contact Leicestershire County Council Highways:
- Report a road problem online (leicestershire.gov.uk) or 0116 305 0001 (Not out of hours)
Surface water and groundwater
- Contact Leicestershire County Council, Lead local flood authority:
- Report a flood online (leicestershire.gov.uk) or 0116 305 0001 (Not out of hours)
- Check for flood warnings (GOV.UK)
Private residence or business
Private owner responsible for the property.
Ordinary watercourses
Contact Leicestershire County Council, lead local flood authority:
- Report a Flood online (leicestershire.gov.uk), or 0116 305 0001 (Not out of hours)
Mains sewer and wastewater sewer
Contact:
- Severn Trent: 0800 782 4444 (24 hours)
- Anglian Water: 03457 145 145 (24 hours)
Canal
Contact Canal and River Trust: 0303 040 40 40 (Office hours) or 0800 479 9947 (24 hours)
If a river or watercourse runs through your land
You may be a riparian landowner. More information owning a watercourse (GOV.UK)
Further information:
Last updated: 14/11/2024 15:11
