How to make a complaint or compliment

Make a complaint

How can I make a complaint?

Please use our complaints form. We will acknowledge the complaint within five working days and will respond to your complaint within ten working days of the date of the acknowledgement.

Make a complaint

Alternatively make your complaint in writing to the address below or call 01455 255834 to make your complaint over the telephone.

Anonymous complaints will be accepted, but this can make it difficult for further action to be taken.

If you require any further information, please contact us.

Last updated: 04/06/2024 16:53