Garden (green waste) recycling service

This page provides information which is important to know if you're already subscribed to our garden waste service.

If you're subscribed to 2024/25's garden waste service

Your sticker will be valid until 31 May 2025.

If you pay by direct debit:

• Your subscription will automatically renew for the next service year of 2025/26
• You will receive your sticker by mid-May
• We will take your payment on 1 April

If you pay by debit or credit card:

• You will need to renew the service every year you wish to continue
• You can switch to direct debit payment if you would prefer the subscription to renew automatically

Direct debit collection dates

Direct debit payments are collected on 1 April or the next working day for every subscription year.

If you paid by direct debit in the last subscription year for collections from 1 June 2024 to 31 May 2025, we will automatically renew the service for 2025 to 2026.

If you're a new direct debit customer, your first payment (for 2025 to 2026) will be taken by card. Payment for following years will automatically be taken via direct debit. Your direct debit will start on 1 April 2026, or the next working day, when payment will be collected.

When we collect garden waste

We collect the garden waste bins all year round, except for the two weeks of Christmas and New Year. There may be exceptional circumstances where we are unable to collect your bin, for example when the contents are frozen due to bad weather. Go to our terms and conditions for more information.

To check your collection day, please use the collection day calendar

What goes in the garden bin?

The bin is for garden waste only. Find out:

• What we collect
• What we don’t collect

Your garden waste must fit in your bin

You must put all garden waste in your brown bin and the lid must be firmly closed. Extra bags of garden waste cannot be taken because it is unsafe for the crew to stand at the back of the vehicle to empty out bags. Consider purchasing an additional bin if you regularly have additional waste. You can also take your garden waste to the tip: Barwell tip (leicestershire.gov.uk). You cannot put your garden waste into your black lidded bin.

Damaged bins

If you damage the bin and it needs replacing, costs will apply. If the bin needs replacing due to wear and tear, or if we damage the bin, then we replace the bin free of charge. More about lost and damaged bins

Lost stickers?

Please contact us if you have lost any of your stickers.

Moving home

If you are moving home within the borough of Hinckley & Bosworth and you use the garden waste service, you will need to take your bin with you when you move. You will also need to contact Waste Services: Waste Services contact form to request a change of address label for the service. More about moving house – garden bins

To cancel the service

You can arrange to have your bin collected. We will cancel associated direct debits for you. There are no part-year refunds.

The assisted list

If you are on the assisted list, this will apply to the garden waste service as well. More about getting help with collections

See also:

• How to put your bin out for collection
• More about garden bins

Last updated: 01/04/2025 12:50