My council tax help
I can’t view my bill, what do I do?
You will need to add the account reference number to your online revenues & benefits account if you haven't already.
After signing in scroll down to Add services and click Council tax, housing benefits, business rates and landlord service.
On the next page, click either of the Add service buttons.
You then need to ensure Council tax online is selected and click Continue.
Enter your council tax account reference number in the Account reference number box and once again, press Continue.
You then have two choices.
If you click Continue, you’ll be asked a series of security questions and if you answer enough of them correctly your account reference number will be added to your account.
Alternatively, you can click I have been sent a PIN letter. This will probably be quicker if you’ve got a pin letter to hand that we've sent you.
If you are unsuccessful with the security questions, you can select I would like to be sent a PIN letter and Continue. We will then send a pin letter through the post.
Once your council tax account reference has been added to your online account, you then have the option to go paperless or back to My accounts.
Last updated: 19/09/2024 16:33
