Housing benefit appeals and disputes

What happens when we look at the decision again

The decision will be checked to see if it is correct first.

If we can change our decision:

  • We may change it from the date of our original decision
  • We will send you a letter explaining our new decision

If we can't change our decision:

  • We will send you a letter explaining why
  • You will have one more month to appeal to the Tribunals Service

Last updated: ‎14/11/2024 13:13